About Us

Thanks for stopping by! Old West Hemp Co is a family farm operation in beautiful Okanogan County, WA. We’re one of the first and best licensed Producer/Processors in Washington. Our goal is simply to grow high quality CBD flower and make great CBD products.

We love our customers and welcome your feedback and suggestions. Email us at Farm@oldwesthemp.com or use our Contact Us page to tell us what we’re doing right or what we can improve on.

One of the first conditions of happiness is that the link between Man and Nature shall not be broken.
– Leo Tolstoy

Privacy Policy

Washington Acres, LLC operates https://oldwesthemp.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site and our business. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of November 1, 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Terms & Conditions

Washington Acres LLC (DBA Old West Hemp Co) is a lawfully licensed Hemp Producer/Processor under the Washington State Department of Agriculture Industrial Hemp Research Pilot Program (WSDA IHRP). License #WAIH0093. We are licensed to produce, sell, acquire, and market Industrial Hemp, and Industrial Hemp derivatives including CBD flower and oil products.

Prior to sale, all Washington Acres LLC products receive third-party laboratory analysis from state accredited laboratories in accordance with RCW 15.20.

By purchasing our products, buyer agrees and acknowledges that they are over the age of 18 and resident to the United States. Buyer acknowledges they do not live in a state or jurisdiction which has banned the use of CBD products including but not limited to Idaho, Nebraska, North Dakota, etc.

Buyer acknowledges that Washington Acres, LLC makes no health claims pertaining to its products, including but not limited to CBD flower, pre rolls, teas, oils, tinctures, etc. Washington Acres LLC recommends that buyers consult a licensed medical professional before consuming cannabis. Product may cause unknown drug interactions. Buyer agrees to hold harmless Seller from any and all harm arising from use of purchased products.

Refund/Return Policy: Refund requests must be completed within 72 hours of shipment arrival. Buyer must provide us with a picture of the shipment received, showing damage/defect/error. If the shipment is damaged or buyer received the wrong order, we will process the refund or schedule a reshipment. If it is our error, we will gladly replace the product at no cost to the customer. Please note, all refund or exchange requests will need to be submitted to Farm@oldwesthemp.com within 72 hours after the shipment was received.

Cancellations: Cancellation requests for shipment orders placed need to be submitted to Customer Service within 24 hours of the order being placed. If the cancellation is outside of the 24 hour window, Customer Service may not be able to guarantee the cancellation or issue a full refund.

Buyer acknowledges and agrees to the above Terms, conditions, and policies